PRIVACY POLICY

Last Updated: October 29, 2026

At Porchivy (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit https://porchivy.com, make a purchase, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for specific data processing activities, we will obtain that consent before proceeding.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from third-party service providers where permitted by law.

Information You Provide to Us

When you place an order, contact our customer support team, subscribe to marketing communications, or otherwise interact with our website, we may collect:

• Contact Information: Your name, email address, phone number, and other contact details you provide.

• Shipping and Billing Information: Your shipping address, billing address, and delivery instructions.

• Order Information: Products purchased, order history, returns, refunds, and transaction details.

• Account Information: Account details and preferences if you create an account.

• Customer Support Information: Messages, inquiries, feedback, and other information you provide when contacting us.

• Marketing Preferences: Your preferences regarding promotional emails and other marketing communications.

Please provide only the information necessary to complete your purchase or request.

Payment Information

Payments made through our website are processed by the payment providers available at checkout.

We may receive transaction confirmations, payment status, and other information necessary to process and manage your order. Payment providers may independently collect and process payment card details and other payment information under their own privacy policies.

Information Collected Automatically

When you visit Porchivy.com, we or our service providers may automatically collect certain information, including:

• IP address and approximate location inferred from it.

• Browser type, device type, and operating system.

• Pages visited, products viewed, and interactions with our website.

• Referring websites and traffic sources.

• Visit timestamps, usage information, and diagnostic data.

• Cookie identifiers and similar tracking information.

We use this information to operate our website, improve the shopping experience, understand website performance, and help protect against fraud and unauthorized activity.

Information From Third Parties

We may receive information from payment processors, shipping providers, analytics services, advertising partners, and other service providers when necessary to operate our business, process transactions, measure marketing performance, or provide customer support.

The information received depends on the services used and your privacy preferences.

2. How We Use Your Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process payments, confirm purchases, arrange shipping, provide tracking information, manage returns and refunds, and communicate with you about your transactions.

Customer Support

To respond to questions, resolve order issues, process service requests, and provide assistance.

Website Operation and Improvement

To maintain website functionality, improve navigation, understand shopping behavior, and enhance the customer experience.

Transactional Communications

To send order confirmations, shipping updates, account notices, security messages, and other communications related to your purchases or use of our services.

Marketing and Advertising

Where permitted by law and subject to any required consent, to send promotional communications, introduce products, measure advertising performance, and deliver relevant advertisements.

You may unsubscribe from promotional emails using the unsubscribe link included in the message. Unsubscribing from marketing emails will not prevent us from sending necessary transactional communications.

Security and Fraud Prevention

To detect suspicious activity, investigate potential fraud, protect our website, and safeguard our customers and business.

Legal Compliance

To comply with applicable laws, respond to lawful requests, resolve disputes, enforce our policies, and protect our legal rights.

3. Cookies and Similar Technologies

Porchivy.com may use cookies, pixels, tags, and similar technologies to support website functionality and improve your shopping experience.

These technologies may help us:

• Remember shopping cart contents and certain preferences.

• Maintain website functionality and security.

• Understand website traffic and visitor interactions.

• Measure the effectiveness of advertising campaigns.

• Support personalized advertising where permitted by law.

Some cookies are necessary for the website to function properly. Other analytics and advertising technologies may require your consent depending on your location and applicable law.

You may manage cookies through your browser settings or available cookie preference tools on our website. Disabling certain cookies may affect website functionality.

Where required, we will provide appropriate notices and choices before using non-essential tracking technologies.

4. How We Share Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy.

E-Commerce and Website Service Providers

Providers that support our online store, website hosting, technical operations, and related services.

Payment Providers

Companies that process payments, verify transactions, and help prevent fraudulent activity.

Shipping and Fulfillment Providers

Companies that help prepare, ship, track, and deliver orders.

Customer Support Providers

Services that help us manage customer inquiries and order-related communications.

Analytics and Advertising Partners

Providers that help us understand website performance, measure advertising campaigns, or deliver advertisements. Depending on the tools enabled and your privacy preferences, these providers may collect information through cookies, pixels, or similar technologies.

Legal and Regulatory Authorities

Government agencies, courts, regulators, or other parties when disclosure is required by law or reasonably necessary to protect our rights, customers, property, or business.

Business Transaction Participants

Relevant parties involved in a merger, acquisition, restructuring, financing, or sale of all or part of our business, subject to applicable legal requirements.

Other Parties With Your Consent

We may disclose information for additional purposes when you have provided the consent required by law.

Service providers receiving personal information to perform services on our behalf are expected to handle that information in accordance with applicable contractual and legal requirements.

Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for direct monetary payment as part of our ordinary retail transactions.

However, certain disclosures to advertising or analytics partners may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws, depending on the technologies used and the circumstances of the disclosure.

Where applicable, you may have the right to opt out of these activities. You can contact us at Support@porchivy.com to submit a privacy request.

We will provide any additional opt-out mechanisms required by applicable law.

5. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Right to Know or Access: Request information about the personal information we collect, use, or disclose about you.

• Right to Correction: Request correction of inaccurate personal information.

• Right to Deletion: Request deletion of personal information, subject to applicable exceptions.

• Right to Data Portability: Request a copy of certain personal information in a portable format where applicable.

• Right to Opt Out: Opt out of certain sales, sharing, or targeted advertising activities where applicable.

• Right to Withdraw Consent: Withdraw consent for processing activities that rely on your consent.

• Right to Appeal: Appeal certain privacy request decisions where required by applicable law.

To exercise a privacy right, contact us at Support@porchivy.com and describe the request you wish to make.

We may need to verify your identity before processing certain requests. We will respond within the timeframe required by applicable law.

Some requests may be limited by legal obligations, transaction requirements, fraud prevention, or other exceptions permitted by law. If we cannot fulfill a request, we will explain the reason where required.

We will not unlawfully discriminate against you for exercising your privacy rights.

6. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws.

Depending on the law that applies to you, these rights may include the right to know what categories of personal information are collected, request access to or deletion of certain information, correct inaccurate information, obtain a portable copy of certain information, and opt out of certain sales, sharing, or targeted advertising activities.

Where applicable, we will provide the required privacy notices and mechanisms for exercising these rights.

To submit a request, email Support@porchivy.com. Please identify your state of residence and the nature of your request so we can determine which requirements apply.

We will handle your request in accordance with applicable law, including any required verification and response deadlines.

7. International Visitors and Data Transfers

If you access Porchivy.com from outside the country where we or our service providers operate, your personal information may be transferred to, stored in, or processed in other countries.

Data protection laws in those countries may differ from the laws in your place of residence.

Where required by applicable law, we will use appropriate safeguards and legal mechanisms for international transfers of personal information.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with specific data protection requirements, you may have additional rights under applicable law. These may include rights to access, correct, delete, restrict, or object to certain processing activities and to request data portability.

Where applicable, we process personal information on a valid legal basis, such as performing a contract, complying with legal obligations, pursuing legitimate interests that do not override your rights, or obtaining your consent.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

• Whether your order or customer service request remains active.

• Applicable tax, accounting, and recordkeeping requirements.

• The need to resolve disputes or enforce agreements.

• Fraud prevention, security, and legal obligations.

• Your marketing preferences and applicable consent requirements.

When personal information is no longer reasonably necessary for its intended purpose, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

9. Data Security

We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Payment transactions are handled through the payment providers available at checkout, which apply their own security practices.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you should take reasonable steps to protect your account and personal information.

10. Children's Privacy

Porchivy.com is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without the consent required by applicable law.

If you believe a child has provided us with personal information in violation of applicable requirements, please contact Support@porchivy.com. We will review the matter and take appropriate steps as required by law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Those third parties operate under their own privacy policies and practices. We do not control and are not responsible for the privacy practices of websites or services that we do not operate.

We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technology, service providers, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about how we handle personal information.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with a privacy-related concern, please contact us.

Business Name: Porchivy

Website: https://porchivy.com

Email: Support@porchivy.com

We will review your inquiry and respond within the timeframe required by applicable law.

Thank you for choosing Porchivy. We value your trust and are committed to handling your personal information responsibly.

Porchivy — Make Every Corner Feel Like Home.